| We begin with an overall inspection of the instrument, assuring that all joints (braces, bridge, neck, binding, pickguard, etc.) are solid, tight, and clean. The finish is checked for any flaws, scratches, or other defects. Buffing and cleaning are performed as required.
Neck Angle
We check the neck to be sure that it is not twisted or excessively bowed and that the neck angle is sufficient to allow for proper string height and saddle height.
Fret Integrity
We inspect the frets to insure that they are seated properly, dressed evenly, with the proper polish and crown. Minor fret problems are addressed as required.
Hardware and Electronics
All tuners, bridges, pickups, switches, are other hardware are checked for proper function. We insure that all volume and tone controls and pickup selectors, etc., operate properly, free from noise. Minor adjustments or repairs are completed when necessary.
Setup
This is the most important step in the process. We check the truss rod for proper function, the nut slots for proper height, and the saddle for proper string height, insuring that the instrument is playable with correct intonation. The notes that you play all the way up the neck will be in tune relative to the note played on the first fret.
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