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UPS will act as the customs broker, and the receiver (you) is responsible for all import duties and fees. You will be obligated to pay brokerage fees. Contact your customs bureau for current duties and fees in your country.
You must provide us with a telephone or telefax number before any
order can be shipped UPS. (UPS will need to contact you to arrange
delivery.)
Shipping Charges via UPS - Please inquire for countries not listed.
Fees shown in U.S. Dollars
| Country | Small Instruments
(violin, mandolin, autoharp, ect) |
Large Instruments
(guitar, banjo, hammered dulcimer) |
| Canada | $85.00 | $135.00 |
| Mexico | $100.00 | $155.00 |
| Belgium, England, France, Germany,
Holland, Hong Kong, Ireland, Italy, Japan, Scotland, Singapore, Wales |
$115.00 | $210.00 |
| Austria, Denmark, Finland, Norway,
Portugal, Spain, Sweden, Switzerland |
$130.00 | $245.00 |
| Australia, China, New Zealand, South Korea
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$145.00 | $290.00 |
| Argentina, Brazil, Chile, Venezuela
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$215.00 | $410.00 |
| India | $145.00 | $300.00 |
| New Guinea | $250.00 | $485.00 |
| South Africa | $250.00 | $530.00 |
Multiple Package Shipments - Ordering several instruments at one time will bring the average cost per package lower. Please inquire for shipping costs.
In Case of Shipping Damage - We check the conditions of all items before shipping. Damage in transit is very rare, but if the shipping box looks damaged, try not to accept it until the delivery person has indicated damage on the proper UPS forms. (This is not essential, but it helps when making claims.) Then be sure to notify us immediately so we can initiate the claim. You must keep the box and all the packing material. Do not ship damaged merchandise back to us until we have authorized it.
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help / policies
privacy |
showroom 517-372-7880
mailorder 517-372-7890 |
fax 517-372-5155|
toll-free: (USA only) 888-473-5810 |