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FedEx or UPS will act as the customs broker, and the receiver (you) is responsible for all import duties and fees. You will be obligated to pay brokerage fees. Contact your customs bureau for current duties and fees in your country.
You must provide us with a telephone or telefax number before any
order can be shipped with these services. (They will need to contact you to arrange
delivery.)
Shipping Charges via FedEx International Priority and UPS International Waybill Express - Please inquire for countries not listed.
Fees shown in U.S. Dollars
| Country | Small Instruments
(violin, mandolin, autoharp, etc.) |
Large Instruments
(guitar, banjo, hammered dulcimer) |
| Canada | $65 FedEx, $85.00 UPS | $105 FedEx, $135.00 UPS |
| Mexico | $80 FedEx, $100.00 UPS | $135 FedEx, $155.00 UPS |
| Belgium, England, France, Germany,
Holland, Hong Kong, Ireland, Italy, Japan, Scotland, Singapore, Wales |
$95 FedEx, $115.00 UPS | $185 FedEx, $210.00 UPS |
| Austria, Denmark, Finland, Norway,
Portugal, Spain, Sweden, Switzerland |
$105 FedEx, $130.00 UPS | $200 FedEx, $245.00 UPS |
| Australia, China, New Zealand, South Korea
|
$120 FedEx, $145.00 UPS | $245 FedEx, $290.00 UPS |
| Argentina, Brazil, Chile, Venezuela
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$175 FedEx, $215.00 UPS | $375 FedEx, $410.00 UPS |
| India | $125 FedEx, $145.00 UPS | $265 Fedex, $300.00 UPS |
| New Guinea | $210 FedEx, $250.00 UPS | $435 FedEx, $485.00 UPS |
| South Africa | $215 FedEx, $250.00 UPS | $485 FedEx, $530.00 UPS |
In Case of Shipping Damage - We check the conditions of all items before shipping. Damage in transit is very rare, but if the shipping box looks damaged, try not to accept it until the delivery person has indicated damage on the proper UPS forms. (This is not essential, but it helps when making claims.) Then be sure to notify us immediately so we can initiate the claim. You must keep the box and all the packing material. Do not ship damaged merchandise back to us until we have authorized it.
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help / policies privacy |
showroom 517-372-7880
mailorder 517-372-7890 |
fax 517-372-5155|
toll-free: (USA only) 888-473-5810 |